Question: I had a GREAT experience with a Cast Member at WDW. Is there anything I can do to make sure they get recognized?
Answer: Those amazing interactions with Cast Members are certainly a huge part of what makes visiting Walt Disney World a truly magical experience! And Disney loves feedback from guests. There are a few things you can do to recognize outstanding service by a Cast Member. First, you can visit Guest Services at the park or resort where the interaction occurred and fill out a card for that CM. Disney rewards Cast Members who receive those cards with Disney Dollars and other prizes!
You can also call or email guest services and let them know of your positive experience. The phone number is 407-824-4321 or they can be reached via email at wdw.guest.communications@disneyworld.com.
So if you’ve had the pleasure of interacting with an amazing Cast Member, make sure you let Disney know! It only take a minute and it is very much appreciated!
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